This service helps the customer getting the best out of his AVL system including integrated third-party equipment. AVL provides experts with knowledge about the specific customer application for an agreed period of time. The customer receives demand-oriented advice on the best utilization of the system functions as well as other issues concerning the test operation. This enables him to handle all his test tasks with highest efficiency.
Being on-site and managing the contact to the AVL organization the support expert is the perfect link between the customer and AVL. Issues will be identified and solved in the most efficient way.
The service module provides support with focus on application of equipment and test systems. Product experts are consulting during preparation (parameterization) and operation of test systems. The optimum utilization of product functionality is the target.