Worldwide Support

AVL AST offers the following services related to the software products:

From a Software Provider to a Solution Provider

Besides the development of easy-to-use software products, AVL AST provides development of methods and advanced simulation solutions. The transfer of engineering and application know-how is necessary for an extensive use of advanced simulation technologies in daily work, in addition to training in the usage of a software tool.

Create Values for Customers

AST offers various services in different levels to support our customers in the best way to shorten the initial phase from first contact with our products to the effective usage in the development process.

In addition we provide services for improvement of the applied methods and for development of new simulation methods in close co-operation with the customer up to complex project work including simulation-measurement comparison for validation of methods or taking over design responsibility.

From Engineer to Engineer

All our engineers participate in method development and advanced simulation work, software training and support. This is definitely a challenging task for all engineers involved, but for the customer it offers the significant benefit that by each contact with our service group he is in contact with highly experienced engineers, who know their tools and the application, work in close contact to the software development and can link their engineering experience with the information coming from software support of various customers.

Our message to customers is:

"We assist our customers in developing advanced simulation excellence"

An overview on the entire chain from basic training and standard software support via enhanced know-how transfer up to specific advanced solutions, performed as project work, is shown in the figure. These services are valid for AST worldwide.