F O C U S 3 3 stocks to meet the specified needs and installed systems in the region. With its central spare parts warehouse in Graz, AVL supplies the entire European market and can guarantee overnight delivery across the EU. Provided that the online order reaches AVL by 3:00 p.m. CET the previous day, AVL ensures delivery of the required spare parts across the EU by 10:00 a.m. the next day, the latest. NEW INTEGRATED AVL LOGISTICS SOLUTION IN INDIA The latest AVL spare parts warehouse to be established is located in SriCity, a free trade zone in the State of Andhra Pradesh near Chennai. The warehouse is operated in cooperation with MIMCO DFS India of Fairmacs group, one of the largest logistics services providers on the Indian subcontinent sourced through Vidhaatri Technologies Private Limited, Bangalore. AVL customers in India wishing to benefit from this integrated logistics solution have the option of receiving spare parts in South India within at least 24 hours and, in other regions in India, between 48 and 60 hours. “On account of the country’s size, its geographical position and level of infrastructure development, logistics tasks in India present a particular challenge. Tasks like these could not be solved without having a high-quality, reliable and functioning partner network,” points out Christoph Papst, Global Business Segment Manager for AVL Customer Services. AVL also supplies to customers in Southeast Asian countries, such as Malaysia, Vietnam and Indonesia, from the duty-free bonded warehouse in Chennai within a period of 24 to 48 hours. For the Chinese market, AVL operates a central spare parts warehouse similar to the one in India in a duty-free area in Beijing, allowing it to directly cover about 75 percent of the spare parts requirements in China. On top of that, AVL operates other regional warehouses in Asia in Japan (Tokyo) and Korea (Seoul). The North American market is supplied via a spare parts warehouse in Plymouth, Michigan. In the U.S., AVL is planning to open another warehouse on the West Coast (California) in the near future to satisfy the growing demands of customers located in this region. HIGH AVAILABILITY ASSURED When it comes to global spare parts supply, AVL relies on a global, integrated logistics system. In some markets AVL cooperates with local partners to assure its customers the delivery of spare parts with as little delay as possible. The fast provision of spare parts reduces downtimes of equipment and test systems to a minimum and ensures high system availability. “As a result, AVL’s global spare parts management, as part of Customer Services, contributes significantly toward helping customers generate maximum benefit from their investment in measuring equipment and test systems from AVL,” adds Christoph Papst. < “AVL’S GLOBAL SPARE PARTS MANAGEMENT CONTRIBUTES SIGNIFICANTLY TOWARD HELPING CUSTOMERS GENERATE MAXIMUM BENEFIT FROM THEIR INVESTMENT” CHRISTOPH PAPST > In some markets AVL cooperates with local partners to assure the delivery of spare parts with as little delay as possible.
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