/ 223 Repair Unexpected breakdown is one of the main customer concerns. To ensure short downtime of the instrument or system, AVL offers a comprehensive repair portfolio including on-site repair and factory repair with a rental service option. ON-SITE REPAIR On-site repair is carried out according to EN 13306:2001 after the identification and recognition of an error to restore a product to a properly functioning state. Certified AVL technicians provide an accurate error diagnosis and quickly eliminate the problem at the customer site. AVL technicians are equipped with state-of-the-art tools for professional and efficient intervention on site. FACTORY REPAIR AVL offers rapid and high quality repair services in certified Repair Centers. Because repair work is performed by specialists using original AVL parts and following certified processes, reliable high-quality repair can be guaranteed. AVL also offers a flat-rate system for the majority of its products. This means fixed costs that ensure easy and fast processing. The repair activities performed are documented in a repair report. Check-out tests are executed according to AVL test regulations. RENTAL SERVICE The availability of spare devices is very useful for minimizing downtime during the repair, maintenance or calibration of instruments. AVL’s rental solution offers a cost-efficient alternative to ensure productive operation. Quick response and recovery of your system functionality. BENEFITS AT A GLANCE • Minimization of downtimes by combining on-site repair, factory repair and rental service • Quick recovery of the functionality of the devices ensured by certified AVL technicians • Sustainable problem-solving due to the exclusive use of original AVL parts
Solutions Katalog 2015_E
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