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/ 253 AVL Customer Services – Experience the Added Value. REFERENCES Global Presence and Service Quality AVL operates a worldwide network of service experts. More than 700 service employees in the field are ready to assist our customers at more than 50 locations. Fourteen hotlines also guarantee our customers access to professional support. AVL CARE™ AVL CARE™ controls services for more than 1,600 testbeds globally. A CARE agreement with clearly defined performance criteria guarantees the efficient operation and maintenance of software and hardware. Our AVL CAREline team offers you fast and direct access to expert support. Integrated Resident Services More than 75 customers worldwide ��enefit from a permanent on-site AVL team at their test facilities. Maintenance, support and operation of more than 1,500 testbeds (customer and AVL internal) is carried out by AVL teams. Application Services AVL supports you in increasing efficiency and testing effectiveness. Using the right calibration methodology and infrastructure can reduce testing time by more than 70 %. A tailored service concept can boost utilization rates to over 80 % and technical availability to over 97 % due to AVL’s combined know-how in testing and engineering.


Solutionskatalog_2017_E
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