Benefit from more time for your core competence.
Service Level Agreements
AVL Software CARE and Hardware CARE are customized and designed to meet customer needs by providing efficient services within a defined performance framework. Based on individual customer targets the defined service mix is linked with commitments regarding system availability and labor performance.
Benefits at a Glance
- Minimized and plannable costs by defined service mix and performance framework.
- Optimized utilization of software and equipment ensured by access to experts.
- Risk reduction by preventive maintenance of software and equipment.
- Fastest way of applying corrective measures to the customer environment.
- Technical uptime commitments for systems and devices.
- Increased test system availability
- Reduction of operational risk
- Projectable service cost