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customer orientation & efficiency HIGH TRANSPARENCY FOR QUICK AND EASY SPARE PARTS PROCUREMENT AVL‘s eSpares plus™ webshop opens up new horizons in spare parts procurement. With its intuitive design, extensive range of information and access to stocks around the globe, users can maximize test bed availability. ACCESS TO AVL SPARE PARTS – ANYTIME, ANYWHERE The vision behind AVL eSpares plus™ is to make selecting, ordering and delivering spare parts to any part of the world as easy and straightforward as possible for our customers. That is why AVL‘s Global Supply Chain Management, which covers as many as ten spare parts warehouses, was combined with a new webshop, which allows customers to swiftly 2 6 F O C U S identify the required parts online, check stocks and initiate deliveries. In doing so, customers can choose via which storage locations and at what conditions they want their spare parts to be delivered in order to achieve an optimum balance between availability and economic efficiency. The ordering and delivery procedures are transparent and automated as far as possible, so customers are able to check their current status any time they like. > AVL eSpares plus™ – webshop and information platform. FAST SPARE PARTS IDENTIFICATION & INTEGRATION INTO THE AVL CUSTOMER PORTAL With the new version of its spare parts webshop, AVL eSpares plus™, AVL is intensifying its focus on the digitalization of its service processes. Customers gain access to an extensive online information platform, which combines all of its relevant data sources, wherever possible, in real-time. „Using state-of-the- NEW AVL eSpares plus™


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