Product-related technical support

What is the AVL Hotline Support?
The AVL Hotline Support service provides fast telephone and email support for any technical issue or question related to the usage of AVL equipment.

What types of requests does the AVL Hotline Support cover?
The AVL Hotline Support covers any technical issue or question on the use of AVL Instrumentation & Test System products, including:

• Basic troubleshooting
• Operating assistance
• Reference to AVL manuals
• Information on spare parts, wear parts, and consumables
• Information on currently available software versions, firmware, and hotfixes

Further information regarding AVL Hotline Support is available in the Hotline Support documentation.

Who can I contact regarding requests not covered by the AVL Hotline Support?
Send your requests/inquiries via AVL‘s Contact us form. Your request will be routed immediately to the corresponding team.