AVL Hotline
AVL Hotline
Product-related technical support
What is the AVL Hotline Support?
The AVL Hotline Support service provides fast telephone and email support for any technical issue or question related to the usage of AVL equipment.
What types of requests does the AVL Hotline Support cover?
The AVL Hotline Support covers any technical issue or question on the use of AVL Instrumentation & Test System products, including:
- Basic troubleshooting
- Operating assistance
- Reference to AVL manuals
- Information on spare parts, wear parts, and consumables
- Information on currently available software versions, firmware, and hotfixes
Further information regarding AVL Hotline Support is available in the Hotline Support documentation.
Who can I contact regarding requests not covered by the AVL Hotline Support?
Send your requests/inquiries via AVL‘s Contact us form. Your request will be routed immediately to the corresponding team.
AVL Hotline Support Europe
Hotline Austria
Mo – Fr. 08:00 – 18:00 (CET, CEST)
Hotline France
Mo – Fr 09:00 – 12:30 & 13:30 – 17:00
Hotline Germany
Mo – Fr. 08:00 – 18:00 (CET, CEST)
Hotline Iberica
Mo – Th 08:30 – 13:30; 14:30 - 18:00 Fr 09:00 – 15:00 (CET, CEST)
Hotline Italy
Mo – Fr. 08:30 – 17:30 (CET, CEST)
Hotline Nordiska
Mo – Fr. 08:00 – 16:30 (CET, CEST)
Hotline UK
Mo – Th 08:30 – 17:00 Fr 08:30 – 15:45 (UTC, BST)
Other countries
Mo – Fr. 08:00 – 18:00 (CET, CEST)
AVL Hotline Support America
Hotline North America
Monday – Friday 08:00 – 17:00 (EST)
Hotline México
Mo – Th 08:30 – 18:00 Fr 08:00 – 15:00 (CST)
Hotline South America
Mo – Fr. 08:00 – 17:00 (BRT, BRST)
Other countries
Mo – Fr. 08:00 – 18:00 (CET, CEST)
AVL Hotline Support Asia
Hotline China
Mo – Fr 09:00 – 12:00 & 13:00 – 18:00 (CST)
Hotline India
Mo – Fr 08:00 – 18:00 Sa 09:30 – 17:30 (IST)
Hotline Japan
Kanagawa 212-0013 Japan Mo – Fr. 09:00 – 12:00 & 13:00 - 17:00 (JST)
Hotline Korea
Mo – Fr. 09:00 – 18:00 (KST)
Hotline SEA & Australia
Mo – Fr. 09:00 – 18:00 (ICT)
Other countries
Mo – Fr. 08:00 – 18:00 (CET, CEST)