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AVL Hotline

Product-related Technical Support

What is the AVL Hotline Support?
The AVL Hotline Support service provides fast telephone and email support for any technical issue or question related to the usage of AVL equipment.

What types of requests does the AVL Hotline Support cover?
The AVL Hotline Support covers any technical issue or question on the use of AVL Instrumentation & Test System products, including:

  • Basic troubleshooting
  • Operating assistance
  • Reference to AVL manuals
  • Information on spare parts, wear parts, and consumables
  • Information on currently available software versions, firmware, and hotfixes


Who can I contact regarding requests not covered by the AVL Hotline Support?
Send your requests/inquiries via AVL‘s Contact us form. Your request will be routed immediately to the corresponding team.   

AVL Hotline

Product-related Technical Support

What is the AVL Hotline Support?
The AVL Hotline Support service provides fast telephone and email support for any technical issue or question related to the usage of AVL products (hardware and software).

What types of requests does the AVL Hotline Support cover?
The AVL Hotline Support covers any technical issue or question on the use of AVL products, including:

  • Basic troubleshooting
  • Operating assistance
  • Reference to AVL manuals
  • Information on spare parts, wear parts, and consumables
  • Information on currently available software versions, firmware, and hotfixes


Who can I contact regarding requests not covered by the AVL Hotline Support?
Send your requests/inquiries via AVL‘s Contact us form. Your request will be routed immediately to the corresponding team. 

AVL Hotline

AVL Advanced Simulation Technologies

The AST Hotline Support is the contact point for customers regarding software related issues. AST support engineers are highly experienced and in addition to support, they perform software training and simulation project work.

Hotline Support

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1. Hotline Austria
Phone: +43 316 787 555
Opening Hours:
08:00 – 18:00
2. Hotline Austria
3. Hotline Austria
4. Hotline Austria
5. Hotline Austria
Email: VSM@avl.com
6. Hotline Austria
Email: SPA@avl.com
7. Hotline Austria
8. Hotline Austria
Email: FIRE@avl.com
9. Hotline Austria
10. Hotline Austria
Email: BOOST@avl.com
11. Hotline China
Phone: +86 400 817 6866
Opening Hours:
09:00 – 12:00
13:00 – 18:00
12. Hotline China
Phone: +86 21 2053 5626
Opening Hours:
09:00 - 17:30
13. Hotline China
Phone: +86 21 2053 5626
+86 21 2053 5538
Opening Hours:
09:00 - 17:30
14. Hotline China
Phone: +86 21 2053 5626
+86 21 2053 5538
Opening Hours:
09:00 - 17:30
15. Hotline China
Phone: +86 21 2053 5534
+86 21 2053 5536
Opening Hours:
09:00 - 17:30
16. Hotline China
Phone: +86 21 2053 5537
+86 21 2053 5536
Opening Hours:
09:00 - 17:30
17. Hotline China
Phone: +86 21 2053 5627
+86 21 2053 5628
Opening Hours:
09:00 - 17:30
18. Hotline China
Phone: +86 21 2053 5625
+86 21 2053 5626
Opening Hours:
09:00 - 17:30
19. Hotline China
Phone: +86 21 2053 5537
+86 21 2053 5536
Opening Hours:
09:00 - 17:30
20. Hotline France
Phone: +33 1 30 154 190
Opening Hours:
09:00 - 17:00
21. Hotline France
Phone: +33 1 30 154 190
Opening Hours:
09:00 - 17:00
22. Hotline France
Phone: +33 1 30 154 190
Opening Hours:
09:00 - 17:00
23. Hotline France
Phone: +33 1 30 154 190
Opening Hours:
09:00 - 17:00
24. Hotline France
Phone: +33 1 30 154 190
Opening Hours:
09:00 - 17:00
25. Hotline France
Phone: +33 1 30 154 190
Opening Hours:
09:00 - 17:00
26. Hotline France
Phone: +33 1 30 154 190
Opening Hours:
09:00 - 17:00
27. Hotline France
Phone: +33 1 30 154 190
Opening Hours:
09:00 - 17:00
28. Hotline Algeria
Phone: +33 1 3015 7522
Opening Hours:
09:00 – 12:30
13:30 – 17:00
29. Hotline Belgium
Phone: +49 1805 235167
Opening Hours:
08:00 – 18:00
30. Hotline Germany
Phone: +49 1805 233 283
Opening Hours:
09:00 - 17:00
31. Hotline Germany
Phone: +49 1805 233 283
Opening Hours:
09:00 - 17:00
32. Hotline Germany
Phone: +49 89 307 497 469
Opening Hours:
09:00 - 17:00
33. Hotline Germany
Phone: +49 1805 233 283
Opening Hours:
09:00 - 17:00
34. Hotline Germany
Phone: +49 1805 233 285
Opening Hours:
09:00 - 17:00
35. Hotline Germany
Phone: +49 1805 233 284
Opening Hours:
09:00 - 17:00
36. Hotline Germany
Phone: +49 1805 233 283
Opening Hours:
09:00 - 17:00
37. Hotline Germany
Phone: +49 1805 233 283
Opening Hours:
09:00 - 17:00
38. Hotline Mexico
Phone: +52 55 5615 2115
Opening Hours:
08:30 – 18:00
08:00 – 15:00
39. Hotline India
Phone: +91 (0) 124 4322700
1800 10 20 285
Opening Hours:
09:00 – 18:00
40. Hotline India
Phone: +91 124 4090300 x240
Opening Hours:
09:00 - 17:00
41. Hotline India
Phone: +91 124 4090300 x240
Opening Hours:
09:00 - 17:00
42. Hotline India
Phone: +91 124 4090300 x240
Opening Hours:
09:00 - 17:00
43. Hotline India
Phone: +91 124 4090300 x240
Opening Hours:
09:00 - 17:00
44. Hotline India
Phone: +91 124 4090300 x240
Opening Hours:
09:00 - 17:00
45. Hotline India
Phone: +91 124 4090300 x240
Opening Hours:
09:00 - 17:00
46. Hotline India
Phone: +91 124 4090300 x240
Opening Hours:
09:00 - 17:00
47. Hotline India
Phone: +91 124 4090300 x240
Opening Hours:
09:00 - 17:00
48. Hotline Italy
Phone: +39 011 4705200
Opening Hours:
08:30 – 17:30
49. Hotline Italy
50. Hotline Italy
51. Hotline Italy
52. Hotline Italy
53. Hotline Italy
54. Hotline Italy
55. Hotline Italy
56. Hotline Italy
57. Hotline Japan
Phone: +81 44 455 9213
Opening Hours:
09:00 – 12:00
13:00 - 17:00
58. Hotline Japan
Phone: +81 44 455 9221
Opening Hours:
09:30 – 17:30
59. Hotline Japan
Phone: +81 44 455 9221
Opening Hours:
09:30 – 17:30
60. Hotline Japan
Phone: +81 44 455 9221
Opening Hours:
09:30 – 17:30
61. Hotline Japan
Phone: +81 44 455 9221
Opening Hours:
09:30 – 17:30
62. Hotline Japan
Phone: +81 44 455 9221
Opening Hours:
09:30 – 17:30
63. Hotline Japan
Phone: +81 44 455 9221
Opening Hours:
09:30 – 17:30
64. Hotline Japan
Phone: +81 44 455 9221
Opening Hours:
09:30 – 17:30
65. Hotline Japan
Phone: +81 44 455 9221
Opening Hours:
09:30 – 17:30
66. Hotline Japan
Phone: +81 44 455 9221
Opening Hours:
09:30 – 17:30
67. Hotline South Korea
Phone: +82 80576 1234
Opening Hours:
09:00 – 18:00
68. Hotline South Korea
Phone: +82 2 580 5884
Opening Hours:
09:00 – 18:00
69. Hotline South Korea
Phone: +82 2 580 5884
Opening Hours:
09:00 – 18:00
70. Hotline South Korea
Phone: +82 2 580 5884
Opening Hours:
09:00 – 18:00
71. Hotline South Korea
Phone: +82 2 580 5884
Opening Hours:
09:00 – 18:00
72. Hotline South Korea
Phone: +82 2 580 5884
Opening Hours:
09:00 – 18:00
73. Hotline South Korea
Phone: +82 2 580 5884
Opening Hours:
09:00 – 18:00
74. Hotline South Korea
Phone: +82 2 580 5884
Opening Hours:
09:00 – 18:00
75. Hotline South Korea
Phone: +82 2 580 5884
Opening Hours:
09:00 – 18:00
76. Hotline Denmark
Phone: 46 (0) 76 5252 656
Opening Hours:
08:00 – 16:30
77. Hotline Canada
Phone: +1 800 352 4343
Opening Hours:
08:00 – 17:00
78. Hotline Australia
Phone: +66 2299 0555
Opening Hours:
09:00 – 18:00
79. Hotline Argentina
Phone: +55 11 5049-3666
Opening Hours:
08:00 – 17:00
80. Hotline Turkey
Phone: +90 85 08 080 285
Opening Hours:
08:00 - 17:00
81. Hotline UK
Phone: +44 8705 329 573
Opening Hours:
08:30 – 17:00
08:30 – 15:45
82. Hotline UK
83. Hotline UK
84. Hotline UK
85. Hotline UK
86. Hotline UK
87. Hotline UK
88. Hotline USA
Phone: +1 877 285 4278
Opening Hours:
08:00 – 17:00
89. Hotline USA
Phone: +1 877 285 4278
Opening Hours:
08:00 – 17:00
90. Hotline USA
Phone: +1 877 285 4278
Opening Hours:
08:00 – 17:00
91. Hotline USA
Phone: +1 877 285 4278
Opening Hours:
08:00 – 17:00
92. Hotline USA
Phone: +1 877 285 4278
Opening Hours:
08:00 – 17:00
93. Hotline USA
Phone: +1 877 285 4278
Opening Hours:
08:00 – 17:00
94. Hotline USA
Phone: +1 877 285 4278
Opening Hours:
08:00 – 17:00
95. Hotline USA
Phone: +1 877 285 4278
Opening Hours:
08:00 – 17:00
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