The implementation of augmented reality addresses several challenges in a test field. This can be the accessibility to documentation, where the availability and storage of necessary documentation can be limited. Or complex service and maintenance tasks, where dedicated expert support may be needed for specific tasks. And high training costs, as bringing external experts for training can be costly. Last but not least accessibility issues can be addressed, as finding and accessing hidden parts within equipment can be difficult.
Accessibility to Documentation
Availability and storage of necessary documentation can be limited.
Complex Service and Maintenance Tasks
Dedicated expert support may be needed for specific tasks.
High Training Costs
Bringing external experts for training can be costly.
Accessibility Issues
Finding and accessing hidden parts within equipment can be difficult.
Augmented reality glasses and devices are utilized to solve challenges in various areas:
- Access latest documentation directly at any desired location, hands-free.
- Animated guides and holograms that visually represent service tasks on top of the real-world object help staff to complete tasks efficiently without expert assistance.
- Experts can remotely assist technicians by visualizing the situation through video calls and overlaying annotations on their view, reducing miscommunication and unnecessary delays.
- Animated guides and holograms guide service personnel to the correct locations within the testbed or equipment, making service tasks more accessible and efficient.
- Augmented reality allows the visualization of CAD geometry over the real world, making the inner workings visible and overlaying pipe information such as liquids or gases and their flow direction.
Documentation
Instructions and manuals are traditionally only available on a 2D screen or in printed form, but this limits staff mobility and document availability. We provide all available documentation at any desired location while keeping both hands free. The device is automatically recognized and the user has instant access to all related documents.
Service and Maintenance
Service staff can be supported by guiding them with augmented reality. Tasks can be abstracted and visually represented by displaying animated instructions over the real object. Hidden parts that need to be accessed during a service task can be represented using holograms that guide service personnel to the correct place where the task needs to be performed.
Remote Support
Augmented reality glasses have built-in cameras for video calls, allowing the expert to see the situation from the technician's perspective on site. In addition to visual feedback, the expert can also use Dynamics 365 Remote Assist to extend the technician's view by drawing or using annotations over their view, making the annotation object appear in the real world.
We harness the boundless power of AR to revolutionize the industry, paving the road to elevate design, optimize production processes, and operational sustainability, as we drive towards a smarter, greener, and more visionary automotive future.”
– Stephan Nadim, Department Manager, AVL List GmbH
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