Hotline Support

Assistance when you need it

Our Hotline Support will assist you with any technical problems or questions you may have when using AVL Testing Solutions. This service is available for you via email or phone. Our global network of Hotlines ensures support in your local language within local working hours.

... accordingly, information must arrive quickly and comprehensibly at the point where it is needed. In addition to speed, reliability and transparency throughout the entire solution chain are important elements. Communication in the respective national language and during local business hours, are also part of the Hotline service.

Hotline Support
Hotline Support

Our hotline agents manage cases according to a globally standardized process, which is supported by our AVL Case Management Tool. Transparency and traceability are key to the professional and timely handling of your issues.
Our global network of hotlines is your first point of contact and supports you with:
•    Assistance regarding documentation / manuals
•    Basic troubleshooting
•    Assistance in operating AVL equipment
•    Identifying the correct spare part
•    Assistance for software and firmware issues

One contact for technical questions

The AVL Hotline is your single point of contact for all technical issues and questions.

Local language

Our global network of Hotlines ensures support in your local language.

Same time zone

The AVL Hotline responsible for your region / country is available for you during local office hours. 

Other Solutions 

AVL Testing Products and Software
All Testing Products and Software

For every purpose, we offer you a comprehensive range of standalone testing instruments and software solutions.

AVL PUMA 2™ Fuel Cell

AVL PUMA 2™ Fuel Cell is our intuitive automation system for highly dynamic fuel cell system testing. It is the global industry standard for testbed automation.


Battery tester and emulator for research and development, testing and validation.

SL Visual

The AVL AMA SL is a exhaust measurement system that is revolutionizing emission testing. It is ideally suited to both research and development applications and certification for all types of engines and fuels.

X-ion e-power
AVL X-ion e-Power

The AVL X-ion™ e-Power power analyzer is a modular data acquisition platform that is optimized for electric and hybrid applications.

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