AVL Hotline

AVL Hotline

Product-related technical support


What is the AVL Hotline Support?
The AVL Hotline Support service provides fast telephone and email support for any technical issue or question related to the usage of AVL equipment.

What types of requests does the AVL Hotline Support cover?
The AVL Hotline Support covers any technical issue or question on the use of AVL Instrumentation & Test System products, including:

  • Basic troubleshooting
  • Operating assistance
  • Reference to AVL manuals
  • Information on spare parts, wear parts, and consumables
  • Information on currently available software versions, firmware, and hotfixes

Further information regarding AVL Hotline Support is available in the Hotline Support documentation.


Who can I contact regarding requests not covered by the AVL Hotline Support?
Send your requests/inquiries via AVL‘s Contact us form. Your request will be routed immediately to the corresponding team.   

 


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AVL Hotline Support Europe

Hotline Austria

Nom: Hotline Austria
Téléphone: +43 316 787 555
Horaires d'ouverture:
Mo – Fr. 08:00 – 18:00 (CET, CEST)
Pays supportés:
Austria
Croatia
Czech Republic
Hungary
Poland
Romania
Russia
Slovakia
Switzerland
Slovenia
Turkey

Hotline France

Nom: Hotline France
Téléphone: +33 1 3015 7522
Horaires d'ouverture:
Mo – Th 09:00 – 12:30 & 13:30 – 18:00
Fr 09:00 – 12:30 & 13:30 – 17:00 (CET, CEST)
Pays supportés:
Algeria
France
Libya
Morocco
Tunisia

Hotline Germany

Nom: Hotline Germany
Téléphone: +49 1805 235167
Horaires d'ouverture:
Mo – Fr. 08:00 – 18:00 (CET, CEST)
Pays supportés:
Belgium
Germany
Luxemburg
Netherlands

Hotline Iberica

Nom: Hotline Iberica
Téléphone: +34 93 755 48 41
Horaires d'ouverture:
Mo – Th 08:30 – 13:30; 14:30 - 18:00
Fr 09:00 – 15:00 (CET, CEST)
Pays supportés:
Mexico
Infos: Tel: +52 55 5615 2115
Mo – Th 08:30 – 18:00
Fr 08:00 – 15:00 (CST)

Portugal
Spain

Hotline Italy

Nom: Hotline Italy
Téléphone: +39 011 4705200
Horaires d'ouverture:
Mo – Fr. 08:30 – 17:30 (CET, CEST)
Pays supportés:
Italy

Hotline Nordiska

Nom: Hotline Nordiska
Téléphone: +46 8 500 65656
Horaires d'ouverture:
Mo – Fr. 08:00 – 16:30 (CET, CEST)
Pays supportés:
Denmark
Estonia
Finland
Iceland
Latvia
Lithuania
Norway
Sweden

Hotline UK

Nom: Hotline UK
Téléphone: +44 8705 329 573
Horaires d'ouverture:
Mo – Th 08:30 – 17:00
Fr 08:30 – 15:45 (UTC, BST)
Pays supportés:
Great Britain
Ireland

Other countries

Nom: Hotline Austria
Téléphone: +43 316 787 555
Horaires d'ouverture:
Mo – Fr. 08:00 – 18:00 (CET, CEST)
Pays supportés:

AVL Hotline Support America

Hotline North America

Nom: Hotline North America
Téléphone: +1 800 352 4343
Horaires d'ouverture:
Mo – Th. 08:00 – 19:00
Fr. 08:00 - 17:00 (EST, EDT)
Pays supportés:
Canada
USA
México
Infos: Tel: +52 55 5615 2115
Mo – Th 08:30 – 18:00
Fr 08:00 – 15:00 (CST)

Hotline México

Nom: Hotline México
Téléphone: +52 55 5615 2115
Horaires d'ouverture:
Mo – Th 08:30 – 18:00
Fr 08:00 – 15:00 (CST)
Pays supportés:
México

Hotline South America

Nom: Hotline South America
Téléphone: +55 11 5049-3666
Horaires d'ouverture:
Mo – Fr. 08:00 – 17:00 (BRT, BRST)
Pays supportés:
Argentina
Brazil
Chile
Peru

Other countries

Nom: Hotline Austria
Téléphone: +43 316 787 555
Horaires d'ouverture:
Mo – Fr. 08:00 – 18:00 (CET, CEST)
Pays supportés:
Other countries

AVL Hotline Support Asia

Hotline China

Nom: Hotline China
Téléphone: 400 817 6866
Horaires d'ouverture:
Mo – Fr 09:00 – 12:00 & 13:00 – 18:00 (CST)
Pays supportés:
China

Hotline India

Nom: Hotline India
Téléphone: +91 (0) 124 4322700
Téléphone: 1800 10 20 285 (toll-free)
Horaires d'ouverture:
Mo – Fr 08:00 – 18:00
Sa 09:30 – 17:30 (IST)
Pays supportés:
India

Hotline Japan

Nom: Hotline Japan
Téléphone: +81 44 455 9213
Horaires d'ouverture:
Kanagawa 212-0013 Japan
Mo – Fr. 09:00 – 12:00 & 13:00 - 17:00 (JST)
Pays supportés:
Japan

Hotline Korea

Nom: Hotline Korea
Téléphone: +82 80576 1234
Horaires d'ouverture:
Mo – Fr. 09:00 – 18:00 (KST)
Pays supportés:
South Korea

Hotline SEA & Australia

Nom: Hotline SEA & Australia
Téléphone: +66 2299 0555
Horaires d'ouverture:
Mo – Fr. 09:00 – 18:00 (ICT)
Pays supportés:
Australia
Brunei
Cambodia
Indonesia
Laos
Malaysia
Myanmar
New Zealand
Papua New Guinea
Philippines
Singapore
Taiwan
Thailand
Timor-Leste
Vietnam

Other countries

Nom: Hotline Austria
Téléphone: +43 316 787 555
Horaires d'ouverture:
Mo – Fr. 08:00 – 18:00 (CET, CEST)
Pays supportés:
Other countries