AVL Service Modules
Services for everyday efficiency challenges.
AVL Service Modules
Fix. Maintain. Use. Optimize.
AVL Service Modules are structured according to customer use cases:
Fix. Maintain. Use. Optimize.
Everyday customer needs are addressed by reactive, preventive and proactive services.
The Challenge
Fast assistance after a breakdown
- Is there a hotline I can call or email?
- Does AVL have global distributed spare part hubs?
Repair and calibration
- Where is my next certified repair and calibration center?
Support and training
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Can AVL provide support to get my team up and running?
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Where is my next AVL training facility located?
Testbed Operations
- Can AVL provide qualified testbed operation staff on a temporary and permanent basis?
The AVL Solution
FIX: Hotlines provide telephone and email support, repair and rental services restore equipment to full functionality and parts management procures critical spares and maintenance parts.
MAINTAIN: Customer Services helps to reduce the risk of unexpected breakdowns with preventative maintenance. On-site and factory calibration services ensure that equipment is regularly calibrated.
USE: Experienced trainers provide training and start-up support on AVL test systems. AVL can also provide testbed operators embedded in the customers organization.
OPTIMIZE: Dedicated support to protect and optimize investments through software subscription and application support.
The Added Value
- Easy to apply services for everyday efficiency gains
- High level of standardization provides consistent services all around the globe
- Proximity to the customers with over 700 service employees at 50 locations worldwide
FIX
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MAINTAIN
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USE
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