Hotlines
AVL Hotline
Product-related technical support
What is the AVL Hotline Support?
The AVL Hotline Support service provides fast telephone and email support for any technical issue or question related to the usage of AVL equipment.
What types of requests does the AVL Hotline Support cover?
The AVL Hotline Support covers any technical issue or question on the use of AVL Instrumentation & Test System products, including:
- Basic troubleshooting
- Operating assistance
- Reference to AVL manuals
- Information on spare parts, wear parts, and consumables
- Information on currently available software versions, firmware, and hotfixes
Who can I contact regarding requests not covered by the AVL Hotline Support?
Send your requests/inquiries via AVL‘s Contact us form. Your request will be routed immediately to the corresponding team.
To find the right Hotline Support for you, please select your preferred region:
Clear selection
AVL Hotline Support Europe
Hotline Austria
Name: Hotline Austria
Phone: +43 316 787 555
E-mail:
hotline.austria@avl.com
Operating Hours:
Mo – Fr. 08:00 – 18:00 (CET, CEST)
Mo – Fr. 08:00 – 18:00 (CET, CEST)
Supported countries:
Austria
Croatia
Czech Republic
Hungary
Poland
Romania
Russia
Slovakia
Switzerland
Slovenia
Turkey
Austria
Croatia
Czech Republic
Hungary
Poland
Romania
Russia
Slovakia
Switzerland
Slovenia
Turkey
Hotline France
Name: Hotline France
Phone: +33 1 3015 7522
E-mail:
hotline.france@avl.com
Operating Hours:
Mo – Fr 09:00 – 12:30 & 13:30 – 17:00
Mo – Fr 09:00 – 12:30 & 13:30 – 17:00
Supported countries:
Algeria
France
Libya
Morocco
Tunisia
Algeria
France
Libya
Morocco
Tunisia
Hotline Germany
Name: Hotline Germany
Phone: +49 1805 235167
E-mail:
Hotline.Deutschland@avl.com
Operating Hours:
Mo – Fr. 08:00 – 18:00 (CET, CEST)
Mo – Fr. 08:00 – 18:00 (CET, CEST)
Supported countries:
Belgium
Germany
Luxemburg
Netherlands
Belgium
Germany
Luxemburg
Netherlands
Hotline Iberica
Name: Hotline Iberica
Phone: +34 93 755 48 41
E-mail:
hotline.ibe@avl.com
Operating Hours:
Mo – Th 08:30 – 13:30; 14:30 - 18:00
Fr 09:00 – 15:00 (CET, CEST)
Mo – Th 08:30 – 13:30; 14:30 - 18:00
Fr 09:00 – 15:00 (CET, CEST)
Supported countries:
Mexico
Info: Tel: +52 55 5615 2115
Mo – Th 08:30 – 18:00
Fr 08:00 – 15:00 (CST)
Portugal
Spain
Mexico
Info: Tel: +52 55 5615 2115
Mo – Th 08:30 – 18:00
Fr 08:00 – 15:00 (CST)
Portugal
Spain
Hotline Italy
Name: Hotline Italy
Phone: +39 011 4705200
E-mail:
hotline.avlitaly@avl.com
Operating Hours:
Mo – Fr. 08:30 – 17:30 (CET, CEST)
Mo – Fr. 08:30 – 17:30 (CET, CEST)
Supported countries:
Italy
Italy
Hotline Nordiska
Name: Hotline Nordiska
Phone: 46 (0) 76 5252 656
E-mail:
hotline.nordiska@avl.com
Operating Hours:
Mo – Fr. 08:00 – 16:30 (CET, CEST)
Mo – Fr. 08:00 – 16:30 (CET, CEST)
Supported countries:
Denmark
Estonia
Finland
Iceland
Latvia
Lithuania
Norway
Sweden
Denmark
Estonia
Finland
Iceland
Latvia
Lithuania
Norway
Sweden
Hotline UK
Name: Hotline UK
Phone: +44 8705 329 573
E-mail:
hotline.uk@avl.com
Operating Hours:
Mo – Th 08:30 – 17:00
Fr 08:30 – 15:45 (UTC, BST)
Mo – Th 08:30 – 17:00
Fr 08:30 – 15:45 (UTC, BST)
Supported countries:
Great Britain
Ireland
Great Britain
Ireland
Other countries
Name: Hotline Austria
Phone: +43 316 787 555
E-mail:
hotline.austria@avl.com
Operating Hours:
Mo – Fr. 08:00 – 18:00 (CET, CEST)
Mo – Fr. 08:00 – 18:00 (CET, CEST)
Supported countries:
Other countries
Other countries
AVL Hotline Support America
Hotline North America
Name: Hotline North America
Phone: +1 800 352 4343
E-mail:
hotline.na@avl.com
Operating Hours:
Monday – Friday 08:00 – 17:00 (EST)
Monday – Friday 08:00 – 17:00 (EST)
Supported countries:
Canada
USA
Canada
USA
Hotline South America
Name: Hotline South America
Phone: +55 11 5049-3666
E-mail:
hotlineavlsa@avl.com
Operating Hours:
Mo – Fr. 08:00 – 17:00 (BRT, BRST)
Mo – Fr. 08:00 – 17:00 (BRT, BRST)
Supported countries:
Argentina
Brazil
Chile
Other countries
Argentina
Brazil
Chile
Other countries
Other countries
Name: Hotline Austria
Phone: +43 316 787 555
E-mail:
hotline.austria@avl.com
Operating Hours:
Mo – Fr. 08:00 – 18:00 (CET, CEST)
Mo – Fr. 08:00 – 18:00 (CET, CEST)
Supported countries:
AVL Hotline Support Asia
Hotline China
Name: Hotline China
Phone: +86 400 817 6866
E-mail:
hotlinechina@avl.com
Operating Hours:
Mo – Fr 09:00 – 12:00 & 13:00 – 18:00 (CST)
Mo – Fr 09:00 – 12:00 & 13:00 – 18:00 (CST)
Supported countries:
China
China
Hotline India
Name: Hotline India
Phone: +91 (0) 124 4322700
Phone: 1800 10 20 285 (toll-free)
E-mail:
hotline.india@avl.com
Operating Hours:
Mo – Fr 09:00 – 18:00 (IST)
Mo – Fr 09:00 – 18:00 (IST)
Supported countries:
India
India
Hotline Japan
Name: Hotline Japan
Phone: +81 44 455 9213
E-mail:
hotline.avljapan@avl.com
Operating Hours:
Kanagawa 212-0013 Japan
Mo – Fr. 09:00 – 12:00 & 13:00 - 17:00 (JST)
Kanagawa 212-0013 Japan
Mo – Fr. 09:00 – 12:00 & 13:00 - 17:00 (JST)
Supported countries:
Japan
Japan
Hotline Korea
Name: Hotline Korea
Phone: +82 80576 1234
E-mail:
hotline.korea@avl.com
Operating Hours:
Mo – Fr. 09:00 – 18:00 (KST)
Mo – Fr. 09:00 – 18:00 (KST)
Supported countries:
South Korea
South Korea
Hotline SEA & Australia
Name: Hotline SEA & Australia
Phone: +66 2299 0555
E-mail:
Hotline.asean@avl.com
Operating Hours:
Mo – Fr. 09:00 – 18:00 (ICT)
Mo – Fr. 09:00 – 18:00 (ICT)
Supported countries:
Australia
Brunei
Cambodia
Indonesia
Laos
Malaysia
Myanmar
New Zealand
Papua New Guinea
Philippines
Singapore
Taiwan
Thailand
Timor-Leste
Vietnam
Australia
Brunei
Cambodia
Indonesia
Laos
Malaysia
Myanmar
New Zealand
Papua New Guinea
Philippines
Singapore
Taiwan
Thailand
Timor-Leste
Vietnam
Other countries
Name: Hotline Austria
Phone: +43 316 787 555
E-mail:
hotline.austria@avl.com
Operating Hours:
Mo – Fr. 08:00 – 18:00 (CET, CEST)
Mo – Fr. 08:00 – 18:00 (CET, CEST)
Supported countries:
Other countries
Other countries