AVL Hotline

AVL Hotline

Product-related technical support


What is the AVL Hotline Support?
The AVL Hotline Support service provides fast telephone and email support for any technical issue or question related to the usage of AVL equipment.

What types of requests does the AVL Hotline Support cover?
The AVL Hotline Support covers any technical issue or question on the use of AVL Instrumentation & Test System products, including:

  • Basic troubleshooting
  • Operating assistance
  • Reference to AVL manuals
  • Information on spare parts, wear parts, and consumables
  • Information on currently available software versions, firmware, and hotfixes

Further information regarding AVL Hotline Support is available in the Hotline Support documentation.


Who can I contact regarding requests not covered by the AVL Hotline Support?
Send your requests/inquiries via AVL‘s Contact us form. Your request will be routed immediately to the corresponding team.   

 

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AVL Hotline Support Europe

Hotline Austria

姓名: Hotline Austria
电话: +43 316 787 555
E-mail: hotline.austria@avl.com
营业时间:
Mo – Fr. 08:00 – 18:00 (CET, CEST)
支持国家:
Austria
Croatia
Czech Republic
Hungary
Poland
Romania
Russia
Slovakia
Switzerland
Slovenia
Turkey

Hotline France

姓名: Hotline France
电话: +33 1 3015 7522
E-mail: hotlinefrance@avl.com
营业时间:
Mo – Th 09:00 – 12:30 & 13:30 – 18:00
Fr 09:00 – 12:30 & 13:30 – 17:00 (CET, CEST)
支持国家:
Algeria
France
Libya
Morocco
Tunisia

Hotline Germany

姓名: Hotline Germany
电话: +49 1805 235167
E-mail: Hotline.Deutschland@avl.com
营业时间:
Mo – Fr. 08:00 – 18:00 (CET, CEST)
支持国家:
Belgium
Germany
Luxemburg
Netherlands

Hotline Iberica

姓名: Hotline Iberica
电话: +34 93 755 48 41
E-mail: hotline.ibe@avl.com
营业时间:
Mo – Th 08:30 – 13:30; 14:30 - 18:00
Fr 09:00 – 15:00 (CET, CEST)
支持国家:
Mexico
信息: Tel: +52 55 5615 2115
Mo – Th 08:30 – 18:00
Fr 08:00 – 15:00 (CST)
Portugal
Spain

Hotline Italy

姓名: Hotline Italy
电话: +39 011 4705200
E-mail: hotline.avlitaly@avl.com
营业时间:
Mo – Fr. 08:30 – 17:30 (CET, CEST)
支持国家:
Italy

NOTE NEW HOTLINE TELEPHONE NUMBER

姓名: Hotline Nordiska
电话: 46 (0) 76 5252 656
E-mail: hotline.nordiska@avl.com
营业时间:
Mo – Fr. 08:00 – 16:30 (CET, CEST)
支持国家:
Denmark
Estonia
Finland
Iceland
Latvia
Lithuania
Norway
Sweden

Hotline UK

姓名: Hotline UK
电话: +44 8705 329 573
E-mail: hotline.uk@avl.com
营业时间:
Mo – Th 08:30 – 17:00
Fr 08:30 – 15:45 (UTC, BST)
支持国家:
Great Britain
Ireland

Other countries

姓名: Hotline Austria
电话: +43 316 787 555
E-mail: hotline.austria@avl.com
营业时间:
Mo – Fr. 08:00 – 18:00 (CET, CEST)
支持国家:

AVL Hotline Support America

Hotline North America

姓名: Hotline North America
电话: +1 800 352 4343
E-mail: hotline.na@avl.com
营业时间:
Mo – Th. 08:00 – 19:00
Fr. 08:00 - 17:00 (EST, EDT)
支持国家:
Canada
USA
México
信息: Tel: +52 55 5615 2115
Mo – Th 08:30 – 18:00
Fr 08:00 – 15:00 (CST)

Hotline México

姓名: Hotline México
电话: +52 55 5615 2115
E-mail: hotline.ibe@avl.com
营业时间:
Mo – Th 08:30 – 18:00
Fr 08:00 – 15:00 (CST)
支持国家:
México

Hotline South America

姓名: Hotline South America
电话: +55 11 5049-3666
E-mail: hotlineavlsa@avl.com
营业时间:
Mo – Fr. 08:00 – 17:00 (BRT, BRST)
支持国家:
Argentina
Brazil
Chile
Peru

Other countries

姓名: Hotline Austria
电话: +43 316 787 555
E-mail: hotline.austria@avl.com
营业时间:
Mo – Fr. 08:00 – 18:00 (CET, CEST)
支持国家:
Other countries

AVL Hotline Support Asia

Hotline China

姓名: Hotline China
电话: 400 817 6866
E-mail: hotlinechina@avl.com
营业时间:
Mo – Fr 09:00 – 12:00 & 13:00 – 18:00 (CST)
支持国家:
China

Hotline India

姓名: Hotline India
电话: +91 (0) 124 4322700
电话: 1800 10 20 285 (toll-free)
E-mail: hotline.india@avl.com
营业时间:
Mo – Fr 08:00 – 18:00
Sa 09:30 – 17:30 (IST)
支持国家:
India

Hotline Japan

姓名: Hotline Japan
电话: +81 44 455 9213
E-mail: hotline.avljapan@avl.com
营业时间:
Kanagawa 212-0013 Japan
Mo – Fr. 09:00 – 12:00 & 13:00 - 17:00 (JST)
支持国家:
Japan

Hotline Korea

姓名: Hotline Korea
电话: +82 80576 1234
E-mail: hotline.korea@avl.com
营业时间:
Mo – Fr. 09:00 – 18:00 (KST)
支持国家:
South Korea

Hotline SEA & Australia

姓名: Hotline SEA & Australia
电话: +66 2299 0555
E-mail: Hotline.asean@avl.com
营业时间:
Mo – Fr. 09:00 – 18:00 (ICT)
支持国家:
Australia
Brunei
Cambodia
Indonesia
Laos
Malaysia
Myanmar
New Zealand
Papua New Guinea
Philippines
Singapore
Taiwan
Thailand
Timor-Leste
Vietnam

Other countries

姓名: Hotline Austria
电话: +43 316 787 555
E-mail: hotline.austria@avl.com
营业时间:
Mo – Fr. 08:00 – 18:00 (CET, CEST)
支持国家:
Other countries